Towel
58% wrote positive comments
• We did find the pillows to be too high and big, the room (esp floors) weren't always cleaned, no towels poolside (had to bring own from room), towels were thin and worn, and the kid's wading pool wasn't very impressive.
• The towels were so small they barely covered my body and I am a size 4.
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Room
58% wrote positive comments
• The room was in a gathering area for visotors from Brazil who would make noises until 2AM.
• The rooms are a bit smaller but not to a significant amount.
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Bed
57% wrote positive comments
• The bed was rock hard and the pillows not much better - not much for sleeping.
• We had to call the front desk at least 3 times before any action was taken and they didn't seem surprised at all that the bed was dirty.
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Shower
50% wrote positive comments
• We heard the noise of showers and our loud neighbors who decided to bounce a ball outside our door and congregate the family there in the mornings.
• That for me was the thing I hated the most I guess b/c its not what I am used to plus everytime you showered practically the entire bathroom floor would be covered in water.
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Bathroom
50% wrote positive comments
• The bathroom in the lobby was dirty and definitely not on par with Disney, however.
• a couple days after maid service had attended to the room there was a musty/moldy smell to the bathroom.
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Sheets
0% wrote positive comments
• Shower had used soap, toilet had pee on it, hair in the sheets.
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