Suite
90% wrote positive comments
• That said, for an older property, the suite was great.
• Our suite was clean and spacious.
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Towel
87% wrote positive comments
• well stocked with clean towels.
• The bathroom was spotless with plenty of fresh clean towels everyday.
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Room
72% wrote positive comments
• Clean rooms.
• firstly the staff were very friendly, helpful and when we had a slight problem with our room on arrival it was rectified within the time we had a meal.
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Bed
57% wrote positive comments
• I walked in to a fealthy carbet, old beat up furnature dirty bilows and sheets where I saw human hair and bugs on the bed, poor lighting, so I called the manager and told her I cant sleep in this room, it was 10 pm.
• Sheets and blanket for fold-out bed were questionable (stained) and the mattress for the fold-out bed was HORRIFIC.
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Bathroom
57% wrote positive comments
• Tv in the bedroom was broken, awful lighting in the bathroom, furniture and sheets that I am postitve date back to the 70's.
• The vent in the bathroom didn't work I complained 3 times did not fix it.
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Balcony
50% wrote positive comments
• We got 2 double beds in our room even though there was only 2 of us and staff were accommodating in letting us choose where we wanted and if we wanted balcony etc. Main pool was being refurbished which was a shame although from what we could see there was just the pool with plastic sunbeds, no pool bar/snack bar or anything like that - once again more like a motel.
• I was not offered an interior corridor room or a balcony-not a big deal but it is the service I have come to expect as a loyal customer.
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