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OpinionWell
Rank
18th
Out of 238

Memphis Embassy Suites

Average Price: $178  
 
Hotel Class:
1022 South Shady Grove Road
Memphis, 38120 View map  
3-Star Hotel Rank: 10 of 44
Average review rating: 4.2
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (20) , MyTravelGuide (9) , TripAdvisor (122) , YahooTravel (24)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
78% of comments associated with this category were positive.
Rooms
Above Average Features
Room
84% wrote positive comments
Overall the room was clean.
The room smelled fine upon first walking in.
See more comments about Room
Bed
81% wrote positive comments
Comfortable bed, nice bathroom.
Now, the cons: The bed was incredibly uncomfortable.
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Suite
77% wrote positive comments
My family has stayed at this Embassy Suites more than once and always have a good time here.
The hotel is an old style Embassy Suites that is very dark on the inside and smells of old, musty water coming from the atrium water feature.
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Below Average Features
Pillow
66% wrote positive comments
The beds and pillows are always just like home.
The only complaint I have, and it's very minor, is that the pillows are very uncomfortable.
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Shower
50% wrote positive comments
The shower stall feels a bit cramped, and in our last stay, the shower door was not properly anchored to the base, resulting in a improperly closing door.
Stains on the carpets everywhere; ripped upholstery on the couch; dirty shower/tub.
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Bathroom
40% wrote positive comments
The bathroom floor was dirty.
Well it did not smell like urine but I have a list of problems: bugs on the bathroom wall, dirt along all floor boards and vents, couch visibly dirty, old and torn, ottoman leg gone, carpet sticky, hard floor slippery, etc etc. Whirlpool hot but no jets and the pool was freezing.
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