Suite
100% wrote positive comments
• The suites were very clean and the staff was awesome.
• My colleague and I shared a suite and there was plenty of room.
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Bed
85% wrote positive comments
• The bed was very comfortable and the sheets were clean.
• The bed was super soft and creaked, pillows smelled bad.
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Towel
60% wrote positive comments
• I called the front desk and had housekeeping replace all the towels and complained to the manager.
• Another problem was the first morning of my stay I saw a bug on a towel in the bathroom that was unlike any other I'd seen.
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Room
50% wrote positive comments
• The room was uncomfortably hot.
• We asked for another room with power and we're told by the Residence Inn Manager, that it isn't possible to change rooms, but instead given rooms with power and AC to his guests he gave this rooms with power to his staff (although a lot of his guests were really sick (cancer etc) and he expected that they payed the full price for a room with no AC, no fridge, no microwave, no light at all etc. After our complaints concerning this circumstances (Staff with AC etc , guests without) the hotel manager replied, that he couldn't understand this complaints and at the end of his email he redicules us with 'Thank you for choosing Marriott'.
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Bathroom
27% wrote positive comments
• The bathroom floor was dirty.
• (You know, that ick factor when you close the bathroom door and you see grossness behind the door in some hotels.
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