Towel
100% wrote positive comments
• They didn't clean our room the first day so when we returned that evening we had to request for new towels.
• So we opted for fresh towels and no service.
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Bed
92% wrote positive comments
• The bed was extremely comfortable.
• Big clean room, comfy bed.
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Bath
75% wrote positive comments
• We had 2 queen beds newer carpet, marble sinks, a coffee pot, and a tiled floor bath.
• dirty comforter, dirty bath rub, piling ceiling, not enough towels, no ice bucket and the resturatant was closed.
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Room
72% wrote positive comments
• The room was not very clean.
• In room 624 the heating didn't work (broken fan).
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Bathroom
50% wrote positive comments
• We were told the bathrooms were just old and looked dirty all the time and that we would eventually get pillowcases and be accomodated in some fashion for the door.
• When we called down to complain about these other issues they sent someone up to clean our bathroom, to bring new towels and pillowcases, and see what they could do about the door.
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Sheets
0% wrote positive comments
• After climbing the stairs, we entered into what seemed to be a maintence/cleaning service closet that had dirty sheets, comfortors, pillows/pillowcases piled onto the floor.
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