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OpinionWell
Rank
15th
Out of 453

West End Hotel Dallas

Average Price: $163  
 
Hotel Class:
1015 Elm Street
Dallas, 75202 View map  
3-Star Hotel Rank: 6 of 88
Average review rating: 3.36
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (20) , Travelocity (7) , TripAdvisor (255) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
72% of comments associated with this category were positive.
Rooms
Above Average Features
View
100% wrote positive comments
Great view of the city.
Room has a beautiful view and is very nice.
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Pillow
100% wrote positive comments
Overall the stay was good - the beds and pillows were very comfortable.
Bed was comfy, lots of pillows.
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Bed
80% wrote positive comments
The room is clean and the bed is comfortable.
Carpet was filthy and the sheets on the bed didn`t smell clean.
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Room
74% wrote positive comments
Room was clean.
Our room had severe temp control problems.
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Below Average Features
Shower
50% wrote positive comments
The shower walls had mold in the grout.
Some of the issues I had: parking in the hotel garage is an additional $9.00 per day and off-site parking would be difficult to find, and possibly not very secure based on the area of downtown in which the hotel is located; the building itself is, for lack of a better word, tired and in need of remodeling; the bed comforter was simply a thin white coverlet; the bathtub/shower did not drain adequately, causing significant amounts of water to accumulate while showering; the hall carpets were noticeably stained; the television was well-used and showed a blurred picture; the ice machine worked only intermittenly; and the hot breakfast was more limited in its offerings on Sunday morning.
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Bathroom Traveler Insight - Bathroom issues
17% wrote positive comments
The bathroom was dirty.
The bathroom was tiny.
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