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Embassy Suites Cleveland

Average Price: $158  
Hotel Class:
1701 East 12th Street
Cleveland, 44114 View map  
3-Star Hotel Rank: 4 of 22
Average review rating: 3.53
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
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Rooms Category includes comments associated with guest rooms of the hotel.
68% of comments associated with this category were positive.
Above Average Features
Bed Traveler Insight - Comfortable Beds
93% wrote positive comments
The bed was very comfortable.
At least the bed and bathroom area were clean.
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80% wrote positive comments
Our stay at Embassy Suites in May 2012 was great.
Stayed at the Embassy Suites on the Rock and Roll Hall of Fame package.
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75% wrote positive comments
Linens were crisp and clean and pillows were nice and fluffy.
They even got an exterminator to my house to treat my car as a prevention, as I checked in on Friday, sat on the beds with friends, got back into my car to go out, and it wasn't until Saturday morning when I woke up to reddish brown bugs crawling next to my pillow.
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Below Average Features
Room Traveler Insight - Large Rooms
68% wrote positive comments
Room was never cleaned.
- The general decor of the rooms was seriously outdated.
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50% wrote positive comments
The woman took our dirty towels, made the bed and left (No clean towels left).
The hotel is a little worn, but comfortable and great towels.
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Bathroom Traveler Insight - Nice Bathrooms
41% wrote positive comments
The bathroom tile floor was absolutely filthy.
Weird bathroom layout - nowhere to set towels (we dragged in a desk chair).
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