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OpinionWell
Rank
12th
Out of 115

Crowne Plaza Hotel Cleveland City Centre

Average Price: $209  
 
Hotel Class:
777 Street Clair Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 10 of 22
Average review rating: 3.74
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
76% of comments associated with this category were positive.
Rooms
Above Average Features
View Traveler Insight - Gorgeous Views
100% wrote positive comments
16th floor had great views.
the view was nice.
See more comments about View
Bed Traveler Insight - Comfortable Beds
95% wrote positive comments
Bed was comfortable.
The room was very well appointed, with a great bed.
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Room
73% wrote positive comments
Room/hotel very clean.
The carpets in hallways and rooms are stained and worn.
See more comments about Room
Below Average Features
Towel
66% wrote positive comments
Had to call for clean towels.
The bath towels were thick and absorbent, though a bit rough.
See more comments about Towel
Bathroom Traveler Insight - Bathroom issues
50% wrote positive comments
Carpets stained, dirty bathroom sink, loud water pipes on 8th floor, filthy lobby restrooms, shuttle was useless (unavailable).
Oh, I forgot to mention the mold on the ceiling in the bathroom.
See more comments about Bathroom
Shower
33% wrote positive comments
The shower had mildew and I felt like the knob was going to fall off every time I turned it on.
The carpet in our room was flithy, the bathroom was outdated and the shower had mold or what appeared to be mold.
See more comments about Shower

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