View
100% wrote positive comments
• We had a nice view of the city.
• The rooms were large, clean and we had a great view from the 12th floor.
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Bed
72% wrote positive comments
• The bed was extremely comfortable.
• I would have liked an option that included a large bed and a small one.
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Room
68% wrote positive comments
• Clean rooms.
• The room was slightly dated, but large.
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Bathroom
60% wrote positive comments
• Bathroom was OK (sink was inside, making it hard to get 5 adults moving since they all used the bathroom one at a time).
• - valet service is slow- front desk staff are unprofessional (getting attitudes with each other) and they weren't handling a customer's complaint appropriately- room is dirty (hair on floor of bathroom, dirty carpet, wallpaper peeling off wall)- room is old/dated (old looking furniture and bathroom looks very dated)- did not have any washcloths when we checked into our room, we have now waited over 20 minutes since we called the front desk to request more- the exercise room is pretty pathetic anyway b/c of the lack of real equipment, but on top of that, there's currently a sign on the door that says 'temporarily out of service'.
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Suite
50% wrote positive comments
• This hotel is disgusting- the suites are designed poorly.
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Pillow
40% wrote positive comments
• The pillow slip was stained with blood, which my husband reported.
• One group on the 3rd floor was moved to the 5th floor due to bed bugs in the pillows, then what followed was a complete and utter mess for us.
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