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OpinionWell
Rank
32nd
Out of 269

Marriott Charlotte

Average Price: $176  
 
Hotel Class:
2200 Rexford Road
Charlotte, 28211 View map  
4-Star Hotel Rank: 6 of 7
Average review rating: 3.97
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (11) , Travelocity (4) , TripAdvisor (93) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
90% of comments associated with this category were positive.
Rooms
Above Average Features
Shower
100% wrote positive comments
Prior to leaving the building for dinner, I went to the front to request that the shower be cleaned.
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Pillow
100% wrote positive comments
Only had a couple of soft small pillows to sleep on.
Except for the pillows.
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Bed
100% wrote positive comments
Bed and comforter very comfortable.
The room was clean, bed linen fresh.
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Room
96% wrote positive comments
The room was clean.
Meeting rooms were nice as well.
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Below Average Features
Towel
66% wrote positive comments
However, maid service was very poor--no toilet paper in room upon arrival and the room unserviced the second day--dirty glasses, no towels, bathroom left dirty, etc. Ordered room service for breakfast--terrible.
Comfortable beds, excellent bathrooms with plenty of towels, updated attractive room and welcoming hallways.
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Bathroom
63% wrote positive comments
I have stayed at this Marriott many times over the years but my most recent stay it was really showing its age - there are just some signs of wear and tear at the elevator (the floor numbers look like they were written with a magic marker), at the side entrance the key access point needs work, the hot water takes forever in the bathrooms, and the bathroom fixtures are old.
Linens and major fixtures were clean, but there wasn't great attention to detail in the cleaning though (dust in the corners, dirty grout around the border of the bathroom, etc.).
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