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Rank
9th
Out of 75

Mount Bachelor Village Resort

Average Price: $180  
 
Hotel Class:
19717 Mount Bachelor Drive
Bend, 97702 View map  
3-Star Hotel Rank: 5 of 10
Average review rating: 4.2
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (23) , TripAdvisor (52) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (6)   local (2)   professional (2)   recommend (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Brian at the Front Desk was extremely helpful.
"Wow! " Read full review on TripAdvisor   4/23/2012 Vote      
2. Tiffany at the front desk was as pleasant in person as she was over the phone.
"Our stay couldn't have been better! " Read full review on TripAdvisor   6/29/2010 Vote      
3. We requested that it be fixed twice, and they did send someone to inspect it, but when it still did not work, the girl at the front desk never apologized or seemed concerned that we had to sit in our car outside the front desk to get wireless.
"Sports- awesome, Internet- not so much " Read full review on TripAdvisor   4/24/2010 Vote      
4. The front desk staff when we checked in were so friendly, professional, and helpful with making recommendations for local activities.
"Incredible Place in Bend " Read full review on Expedia   7/23/2009 Vote      
5. The front desk staff when we checked in were so friendly, professional, and helpful with making recommendations for local activities.
"Mount Bachelor Village Resort is a wonderful place to stay! " Read full review on TripAdvisor   7/23/2009 Vote      
6. We finally did get to move on Friday afternoon at 5:00 p.m. after me making phone calls to the front desk asking if our room was available when I had been told that the front desk would leave me a message on my room`s voice mail system which never happened.
"Never Again " Read full review on TripAdvisor   9/24/2007 Vote      
7. Also, my husband could not log on to the wi-fi in our room, and after getting no customer service from the front desk, gave up, thus losing valuable work time.
"Never Again " Read full review on TripAdvisor   9/24/2007 Vote      
8. Basically, the front desk staff acted as if they would rather be anywhere else but helping guests.
"Never Again " Read full review on TripAdvisor   9/24/2007 Vote      
9. The front desk staff was not very helpful when asked questions, one of my keys didn't work in my door, and the housekeeping staff tried to come in before 9am to clean, I was still there, and then they never came back.
"Beautiful, but not very friendly " Read full review on Expedia   5/6/2008 Vote      
10. The front desk staff was not happy to help and acted as if I was just an annoyance.
"Never Again " Read full review on TripAdvisor   9/24/2007 Vote      
   
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