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OpinionWell
Rank
33rd
Out of 453

InterContinental Dallas

Average Price: $163  
 
Hotel Class:
15201 Dallas Parkway
Dallas, 75001 View map  
5-Star Hotel Rank: 4 of 18
Average review rating: 3.43
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (691) , Travelocity (8) , TripAdvisor (160)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
69% of comments associated with this category were positive.
Rooms
Above Average Features
Bed
83% wrote positive comments
The bed had a sag in it, the pillows were 11' thick (some misguided attempt by Housekeeping to 'spruce up' the lousy bed).
The bed was very comfortable.
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Room
72% wrote positive comments
The room was not very nice.
They switched us to another room that was less dirty, but not clean.
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Below Average Features
Pillow
63% wrote positive comments
The beds were ok, but the pillows were lumpy.
Mattress is hard & pillows are lumpy.
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Towel
57% wrote positive comments
I took a shower after the hot day, grabbed a bath towel and it had a large, black, what looked like mascara stain on it.
Towels are limp & dingy & threadbare.
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Shower
50% wrote positive comments
He was very rude and took his dirty shoes and walked all over my shower towel that I had on the floor.
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Bathroom
50% wrote positive comments
The only thing I had a difficult time with is the bathroom non skid stuff in the bathtub had worn down and I fell very hard hitting my tailbone and head.
The heat in my room went out and when the front desk was notified it took the (technician) maintenance guy an hour to get to my room and when he finally got there I also told him that I was having issues with the hot water in the bathroom.
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