Towel
100% wrote positive comments
• After a call to housekeeping the service guys brought us new towels, but when they came to replace the dirty comforter, they noticed stains on that one as well.
• However, when we returned at 9pm on the third night, our room had not been cleaned and after SEVERAL phone calls to the desk we were finally able to get clean towels, though they did not pick our old ones up or our trash.
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Shower
Traveler Insight -
Great Showers
80% wrote positive comments
• The low-flow sink, shower, and toilet was a nice touch.
• For example, the bathroom shower area was clearly moldy.
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Bed
71% wrote positive comments
• Bed was comfortable.
• My other main complaint is that the bed was HARD.
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Room
58% wrote positive comments
• I had requested and was given a room far the elevators (to minimize noise).
• I complained to the front desk and the head of housekeeping was there and offered to walk back to the room to see what I was complaining about.
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Closet
50% wrote positive comments
• CONS:- Very Poor Closet Design: The room didn't have a dresser/chest of drawer.
• The lack of closet and drawers was very inconvenient and irked me throughout my stay.
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Bathroom
33% wrote positive comments
• To make up for it, the hotel has moved the desk lamp into the bathroom/sink area, but since that area does not get any natural light, it made it really hard to use the bathroom mirror for makeup, grooming, etc. I don't wear much makeup or spend much time in the mirror so it didn't bother me, but my roomie lives in her 'war paint' so not having the overhead light was very frustrating for her.
• The light fixture in the bathroom was broken on top.
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