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OpinionWell
Rank
4th
Out of 62

Best Western Sovereign Hotel Albany

Average Price: $104  
 
Hotel Class:
1228 Western Avenue
Albany, 12203 View map  
3-Star Hotel Rank: 1 of 11
Average review rating: 3.35
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (36) , MyTravelGuide (46) , TripAdvisor (130) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
65% of comments associated with this category were positive.
Rooms
Above Average Features
Towel
100% wrote positive comments
Bedding included high quality linens, and all (including towels) had a very clean 'ivory snow' scent that I love.
Everytime I have ever asked for an early check in, extra pillows/towels, etc. they have always been prompt and accomodating.
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Shower
100% wrote positive comments
Nice shower head w/good power.
The bathroom was bright, with plentiful hot water, and great shower pressure.
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Pillow
83% wrote positive comments
The pillows were thin, and despite repeated requests from housekeeping I couldn't get decent pillows all week.
The beds were also very, very bad; the mattresses were hard as a board and the pillows a joke.
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Bed
75% wrote positive comments
The bed, however, was very comfortable.
The beds were lumpy and in obvious need of replacement, and the blanket on the bed was stained.
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Below Average Features
Room
64% wrote positive comments
I had to crank the AC to attempt to get the smell out of the room.
Room was dirty, had a musty odor.
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Bathroom
44% wrote positive comments
The bathroom was in horrible condition.
Bathroom and items very outdated.
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