View
66% wrote positive comments
• A beautiful room with a great view of hte Bay.
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Bathroom
66% wrote positive comments
• An exhaust fan in the bathroom would have been good given the humidity.
• The restaurant and wine bar were both closed, room service was mediocre, no minibar, the room needed to be refurbished (old lamps, rug, TV, etc.), didn't provide receipt under door (had to go to front desk), charged for wifi and parking (unlike other airport hotels), used a difficult wifi service, clock was sset to the wrong time, minimal bathroom supplies.
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Room
53% wrote positive comments
• Center atrium was beautiful but loud when there are large crowds, the noise is hard to block out from rooms facing the atrium.
• As with any hotel, things are pricey here except for the room charge which I find reasonable for the quality and location of the hotel.
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Bed
0% wrote positive comments
• We came around 7 pm and the room was not available, we waited for long time to find out the room wasn't cleaned yet, because they said that the guest was check out late (7pm?) and wanted us to wait another 30 minutes or longer, we told them that we need to shower as we need to goto airport, then they gave us a room, queen bed room which is pretty small and its unlike Hyatt at all.
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