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OpinionWell
Rank
24th
Out of 366

Embassy Suites Phoenix

Average Price: $119  
 
Hotel Class:
2333 East Thomas Road
Phoenix, 85016 View map  
3-Star Hotel Rank: 13 of 62
Average review rating: 3.46
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (152) , YahooTravel (12)
SAFE TO BOOK ? (0/5 issues found)
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Hotel Highlights
The best and worst features in each category are highlighted below, and comments summarizing traveler opinion have been pulled from analyzed reviews.
Rooms
Service
Facilities
Location
Money
Food
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Rooms Category includes comments associated with guest rooms of the hotel.
67% of comments associated with this category were positive.
Rooms
Above Average Features
Shower
100% wrote positive comments
Bed comfortable, showers well maintained.
The shower head was not very good either.
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Towel
100% wrote positive comments
Lots of clean towels.
The pool area was clean and always stocked with fresh towels.
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Bed
88% wrote positive comments
The bed was so comfy I could have slept for week in it.
The bed was very comfortable.
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Suite
88% wrote positive comments
Had a pretty good time staying at Embassy Suites while moving to Phoenix from California.
This is more like a Days Inn than an Embassy, certainly not up to Embassy Suites standards one would expect.
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Below Average Features
Room
59% wrote positive comments
The rooms are a little dated but clean.
The man also admitted that some rooms smell better than others.
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Bathroom
0% wrote positive comments
-It looks scary when you drive up (our first thought was, 'This is an ES?')-rooms are dark inside-bathroom was tiny (I could stand in the middle and easily touch all 4 walls without moving)-the bathroom is in the bedroom (whereas in most ES properties it is entered in the common area.
There were bugs in the bathroom, wallpaper was peeling, and the room was filthy.
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