Towel
100% wrote positive comments
• The water park is okay - needs new towels - the ones they have are thread bare.
• The only reason I did'nt give them 5's across the board is because, for some reason, they did not clean the room one day - I had to call the front desk when I returned at night in order to get some fresh towels.
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Sheets
75% wrote positive comments
• We requested clean sheets for the bed after seeing yellow spots.
• The beds were made, but with the dirty sheets.
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Room
63% wrote positive comments
• The room just felt dirty.
• I will start with the fact that we found a bed bug in one of our rooms.
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Bed
50% wrote positive comments
• One bed was even broken so it sloped towards the floor.
• I looked over at the pillow on the bed and there was a bug crawling on it.
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Bathroom
25% wrote positive comments
• The bathroom lacked ventilation and the toliet would not stop running.
• When we got to our room it had smelled of smoke which we requested a non smoking room, there was a blood stain on the bed blanket, the bathroom had mold in the shower area, the bathroom was dirty and there must have been a plumbing problem because the toliet kept backing up on us and the next morning when we took showers, the 2nd person to take a shower had to stand in water.
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Shower
16% wrote positive comments
• The other issue that I had was in the Cafe, not only were they very slow, but we had people sitting behind us who were very rude and kept spitting beer through a straw onto everything, the kids were almost done eating when I finally got my food, then had a beer shower, thanks to the annoying guest in the next booth.
• there was tape on the window and mold on the shower curtain.
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