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Rank
77th
Out of 287

Courtyard Austin

Average Price: $151  
 
Hotel Class:
5660 North IH-35
Austin, 78751 View map  
3-Star Hotel Rank: 40 of 77
Average review rating: 3.85
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (25) , MyTravelGuide (98) , Travelocity (10) , TripAdvisor (70) , YahooTravel (15)
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Helpful
Appears in 62 comments. 
The following words were used in comments with Helpful:
area (5)   attentive (4)   clean (4)   computer (2)   courtyard (2)   desk (10)   friendly (22)   great (3)   guest (3)   hotel (7)   liked (3)   local (3)   nice (4)   not (8)   offers (3)   pleasant (4)   polite (4)   room (3)   service (4)   staff (47)    
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1. It only helped for that moment.
"Nice Staff, but Awful Rooms! " Read full review on TripAdvisor   5/6/2012 Vote      
2. Now the good: The staff, Lauren and Fiona at the Front desk were always cheerful and always helpful to guests, they made you feel like you were the only guest in the hotel, the staff at the restaurant were very attentive, even at 6:30 in the morning Melissa was cheerful and very attentive.
"It's a Courtyard, but the staff make it great " Read full review on TripAdvisor   5/4/2012 Vote      
3. Breakfast was great and the staff was very helpful.
"Good hotel " Read full review on TripAdvisor   4/29/2012 Vote      
4. The employees were all friendly and helpful.
"Great service, good value @ Courtyard Austin University " Read full review on TripAdvisor   2/10/2012 Vote      
5. The staff seemed genuinely concerned more about helping me have a successful meeting.
"Held my 10 person business meeting here - Excellent! " Read full review on TripAdvisor   1/8/2012 Vote      
6. No matter what my request was, the staff CHEERFULLY helped out and even proactively anticipated things I hadn't asked for.
"Held my 10 person business meeting here - Excellent! " Read full review on TripAdvisor   1/8/2012 Vote      
7. The staff is friendly, helpful, and polite.
"Great location and great service! " Read full review on TripAdvisor   12/1/2011 Vote      
8. Today, I was greeted by a young lady at the Courtyard Austin-University Area who was pleasant but not solicitious, friendly but not gushy, helpful but not pushy.
"The People of Marriott " Read full review on TripAdvisor   11/20/2011 Vote      
9. Personnel is friendly and helpful, the rooms are clean and spacious, like home away from home.
"Wonderful stay " Read full review on TripAdvisor   10/24/2011 Vote      
10. The young woman who checked me in was genuinely helpful; the maintenance man offered to check the oil in the rental car; and the young woman who checked me out offered me a smoothie instead of a bottle of water when she heard that I didn't have time to use my breakfast coupon.
"The staff took great care of me! " Read full review on TripAdvisor   10/18/2011 Vote      
   
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