Dolphin Bay, Hilo, Service

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OpinionWell
Rank

2nd

Out of 43

Dolphin Bay	Average Daily Rate: NA Check Rates

Hotel Class:

333 Iliahi St.

Hilo, View map

1-Star Hotel Rank: 1 of 2
Average review rating: 4.17

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (19) , TripAdvisor (218)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (7) bar (4) bath (4) bathroom (32) beach (18) bed (14) breakfast (46) check in (4) check out (3) closet (3) complimentary (7) cost (3) deal (8) deck (2) decor (9) dinner (9) downtown (51) food (10) front desk (5) hotel (241) landscape (2) lobby (22) location (45) lunch (4) manager (4) money (13) neighborhood (17) ocean (4) parking (24) pillow (3) pool (11) price (17) rate (6) recommend (16) restaurant (31) room (236) service (26) shower (23) staff (115) street (20) suite (10) towel (9) tub (6) value (18) view (7) walk (41) walk in (2) water pressure (3) wireless (10)

Service

Appears in 26 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
best (3) catering (2) clean (4) fresh (2) friendly (4) good (5) great (5) helpful (3) hotel (9) nice (4) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great from booking emails to check out.

"Met All Expectations! " Read full review on TripAdvisor 2/26/2012 Vote

2. The service is excellent.

"Friendly comfortable hotel. " Read full review on TripAdvisor 1/17/2012 Vote

3. Hotel rooms are very clean, serviced well, fresh flowers upon arrival.

"Comfortable, Friendly, Relaxing " Read full review on TripAdvisor 12/30/2011 Vote

4. The best part of the service however was that I had left my passport in the hotel, and left for a flight around 6:00 am.

"BEST SERVICE OF MY LIFE " Read full review on TripAdvisor 8/25/2011 Vote

5. The service was so impeccable, I couldn't believe it.

"BEST SERVICE OF MY LIFE " Read full review on TripAdvisor 8/25/2011 Vote

6. the service in the hotel is absolutely fantastic!the staff couldn't be more helpful especially with their local knowledge and their information on the volcano.

"lovely hotel, very friendly and helpful staff! " Read full review on TripAdvisor 1/29/2011 Vote

7. The service was very good, and this placed seemed to attract a more mature, quite crowd which was fine by me.

"An interesting hotel experience " Read full review on TripAdvisor 12/20/2010 Vote

8. great service.

"Absolutely fabulous " Read full review on TripAdvisor 7/27/2010 Vote

9. We found our rooms was HUGE (see pics) and clean, the surroundings of the hotel itself were lovely (quiet street and nice garden) and the service was very friendly and welcoming.

"Good hotel " Read full review on TripAdvisor 7/26/2010 Vote

10. Service is great : they give us good advice for eating outside and John is very helpful, very good advices for volcanoes and see the merry monarch festival on tv.

"great value, wonderful stay " Read full review on TripAdvisor 4/21/2010 Vote